Loan servicers are alphabetically listed by name below.  
If you need assistance, please contact a student loan specialist at (844) 226-LINK (5465).

 

Alaska Commission on Postsecondary Education (ALCPE)

  • Call (800) 441-2962 or login to your account at https://acpe.alaska.gov/MY_ACCOUNTS.
  • Click on the “My Account” tab.
  • Under the My Loan header select “Make A Payment” from the dropdown menu.
  • Select the tab that says “Make a Payment”. 1 of 2 things will happen. 1) If your bank account is linked to the account, you will be brought to a disclosure page followed by a page that asks you to state the amount of and date when you would like to make a payment.  Set amount to the remaining balance of the loan and the payment date as 30 days from current date.  2) If you do not have a bank account linked to the account, you will have to go to the Add Bank Account Info tab and enter your bank information.  Once this is done, you will be brought to a disclosure page followed by a page that asks you to state the amount of and date when you would like to make a payment. Set amount to the remaining balance of the loan and the payment date as 30 days from current date.

Department of Education Student Loan Servicing Center (ACS)

Call (800) 835-4611 8AM–11PM EST Monday-Friday. 

American Education Services (AES)

  • Call (800) 233-0557 between 7:30AM-9PM EST Monday-Friday or login to your account at http://www.aessuccess.org/.
  • Sign in to your account.
  • Select Loan Payoff under Payments & Billing.
  • Select the loans you would like to include in your payoff request.
  • Select the 30 day payoff date.
  • Select Request a Payoff Amount.
  • System Automatically Calculates the Payoff Amount Total.
  • Screenshot or print for upload to LinkCapital account (be sure it include your name and account number on upload).

Aspire Resources

  • Call (800) 243-7552 8AM-8PM CST Monday-Thursday and 8AM-5PM CST Friday or login to your account at www.studentloan.org.
  • Sign in to your account.
  • Select Loan Payoff under Payments & Billing.
  • Select the loans you would like to include in your payoff request.
  • Select the 30 day payoff date.
  • Select Request a Payoff Amount.
  • Screenshot or print for upload to LinkCapital account (be sure it include your name and account number on upload).

Citi Bank (CITI)

  • Effective April 22, 2017 Citibank will no longer service student loans. If you received notification of the transfer of servicing of your private student loans from Citibank to Firstmark Services. Call Firstmark Services at (888) 538-7378 7AM-8PM CST Monday-Friday.

Citizen Bank Student Loan

Cornerstone

COSTEP

  • Call MOHELA customer service at (888) 866-4352 7AM-9PM CST Monday-Thursday and 7AM-5PM CST Friday.
  • See MOHELA for instructions to obtain 30 day payoff online.

Discover Student Loans (DSCVR)

  • Call 1 (800) STUDENT.

EDGEucation Loans

  • Call MOHELA customer service at (888) 866-4352 7AM-9PM CST Monday-Thursday and 7AM-5PM CST Friday.
  • See MOHELA for instructions to obtain 30 day payoff online.

EdManage Loans

  • Call MOHELA at (888) 866-4352 7AM-9PM CST Monday-Thursday and 7AM-5PM CST Friday.
  • See MOHELA for instructions to obtain 30 day payoff online.

EDSF/EdFinancial

  • Call (855) 337-6884 8AM-8:30PM EST Monday-Thursday and 8AM-6PM Friday or login to your account at https://edfinancial.com/Home.
  • Click on “View Payoff Details”, next to your “Outstanding Balance” in the “Account Snapshot” summary on the page.
  • Under “Select Number of Days” choose “30” to find your thirty (30) day pay-off amount.

Earnest

  • Contact the Earnest Happiness team between 8:00AM - 5:00PM at (888) 601-2801 to request your Payoff Statement.

FedLoan Servicing (PHEAA)

  • Call (800) 699-2908 8AM-9PM EST Monday-Friday or login to your account at https://accountaccess.myfedloan.org/accountAccess/index.cfm?returnKey=CONSUMER-PORTAL.
  • Click "Loan Payoff" under Payments & Billing.
  • Select the loans you would like to include in your payoff request.
  • Select the 30 day payoff date.
  • Select Request a Payoff Amount.
  • System Automatically Calculates the Payoff Amount Total.
  • Screenshot or print for upload to LinkCapital account (be sure it include your name and account number on upload).

Firstmark Services (FMARK)

  • Call (888) 538-7378 7AM-8PM CST Monday-Friday.

Georgia Student Finance Commission (GSFC)

  • Call (888) 414-2692 or go to www.pathways2gsfa.org.
  • Log in or create account (Anyone who has not done so prior to February 2013 will need to create an account).
  • Once logged in, click “Account Management”.
  • Click “Loan Details”.
  • Thirty (30) day pay-off loan amount will be located on this page.

Granite State (GSMR)

  • Call (888) 556-0022 8AM-6PM EST Monday-Friday for government loans or (800) 719-0708 8AM-6PM EST for private loans or login to your GSMR account at https://secure.gsmr.myloanmanager.com/Account/Login?ReturnUrl=%2fHome%2fIndex.
  • View current outstanding balance (If you are in repayment, take 30 days worth of daily interest payments and add to current outstanding balance to calculate thirty (30) day pay-off amount.).

Great Lakes Education Loan Services

  • Call (800) 236-4300 7AM-9PM CST Monday-Friday.
  • Request a "balance letter" that includes the existing loan balance with accrued interest 30 days after the date you are requesting the balance letter.
  • Login to your Great Lakes account.
  • Choose calculate payoff amount.
  • Choose payoff date (30 days in future).
  • Print or screen shot (be sure to include your name and account number) to upload to LinkCapital account.

Heartland Campus Solutions/ESCI

  • Call (888) 549-3274 7:30AM- 8PM EST or login to your account at https://borrower.ecsi.net/.
  • Select “Account Overview” tab.
  • Your payoff amount will be listed in the "Program Overview" section.

Kentucky Higher Education Student Loan Corporation (KSLC)

  •       Call (888) 678-4625 or login to your account at www.kheslc.com.
  •       Click “Loan Payoff Calculator” on left hand side.
  •       Enter 30 days in the calculator.

Missouri Higher Education Loan Authority (MOHELA)

  • Call (888) 866-4352 7AM-9PM CST Monday-Thursday and 7AM-5PM CST Friday or login to your account at https://www.mohela.com/default.aspx.
  • Click "Resources".
  • Go to the "Pay-off Calcultor".
  • Enter the date for the pay-off thirty (30) days in the future from the current day.

National Education Servicing (NES)

  • Call (800) 345-4325 8AM-5PM Monday-Friday.

Navient

  • If you have a private loan with Navient, you'll need to speak with a Navient representative directly to get your 10-day payoff amount by calling 1 (888) 272-5543.  That information is not currently available in your Navient account.  If you have a federal loan, you'll find your 10-day payoff amount in the Loan Payoff Calculations section of your account.

Nelnet, Inc. (NELN)

  • Call (888) 486-4722 or login to your account at http://www.nelnet.com/home.aspx.
  • Click on “View Payoff Details”, next to your “Outstanding Balance” in the “Account Snapshot” summary on the page.
  • Under “Select Number of Days” choose “30” to find your thirty (30) day pay-off amount.

Bank of North Dakota (BND)

  • Call (701) 328-5660.

New Mexico Student Loans (NMSL)

  • Call (800) 279-5063 8AM-5PM MST Monday-Friday. 

North Texas Higher Education Authority (NTHEA)

  • Call (800) 366-4372 8AM-7PM CST Monday-Friday or login to your account at  www.nthea.com.
  • Click on the Make a Payment tab.
  • There will be a special request for payment box where you need to fill in the amount that needs to be paid and the date when you would like to pay that amount. Set amount to the remaining balance of the loan and the payment date as thirty (30) days from current date.

Oklahoma Student Loan Authority (OSLA)

  • Call (866) 264-9762 8AM-5PM CST Monday-Friday.

Sallie Mae

  • Call (800) 472-5543 8AM-9PM EST Monday-Thursday, 8AM-8PM EST Friday and 9AM-6PM EST Saturday or login to your account at https://www.salliemae.com/.
  • Enter your User ID and Password.
  • Click the LOG IN button to take you to your Account Page.
  • Click on the desired Loan Name hyperlink to access the Loan Details page.
  • Scroll down the Loan Details page.
  • Click on the Loan Payoff Calculator.
  • Enter the requested information for a thirty (30) day payback period in the Loan Payoff Calculator.
  • Click the CALCULATE button.
  • Loan Payoff Calculator auto populates the amount you need to send to pay-off the loan balance in thirty (30) days.

South Carolina Student Loan (SCSL)

  • Call (800) 347-2752 8AM-5PM EST Monday- Friday or login to your account at https://www.scstudentloan.org/.
  • Login to your account using the “Borrower Login” button in the top right-hand corner.
  • Click on “Making a Payment” and it will give you different pay-off scenarios.

Student Assistance Foundation (SAF)

  • SAF loans are now serviced by Aspire Resources.  Call (800) 243-7552 8AM-8PM CST Monday-Thursday and 8AM-5PM CST Friday.
  • See Aspire Servicing Center for instructions to obtain 30 day payoff online.

VSAC Federal Loans

  • VSAC Federal Loans were transferred to Nelnet in 2016.  If you received a notification that your loans were transferred, call Nelnet at (888) 486-4722 or log into your account at www.vsac.org.

University Accounting Services, Inc. (UASI)

  • Call (800) 999-6227 7AM-5PM CST Monday-Friday.

Utah Higher Education Assistance Authority (UHEAA)

  • Call (877) 336-7378 8AM-5PM MST Monday-Friday or login to your account at https://www.uheaa.org/.
  • Select “View Loan Details”.
  • Your thirty (30) day pay-off information should be visible on this page.

Wachovia (WCHV)

  • Wachovia student loans are now serviced by ACS.  To contact ACS call (800) 835-4611 8AM-11PM EST Monday-Friday.

Wells Fargo Education Financial Services (WELLS)

  • Call (800) 658-3567 7AM-8PM CST Monday-Friday.
  • Because interest on the loan accrues daily, you’ll need to provide the exact date when Wells Fargo will receive payment (your payoff date, request for 30 days in the future). You’ll then receive your final payoff amount.